Installation & Scheduling Specialist

United Machining; Lincolnshire (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

UNITED MACHINING NORTH AMERICA LLC in Lincolnshire, IL seeks a Field Installation Coordinator to manage machine installations, prep site checklists, order parts, and handle delays. You will coordinate with Sales and Distributors, set installation priorities, and ensure smooth on-site execution.

With 2–4 years of related experience and proficiency in Microsoft Office, you will support customer installations, promote service packages, and follow up on completed work.

Qualifications

• Associate's degree and 2–4 years related experience, or equivalent combination of education and experience.
• Product knowledge as it applies to machine and equipment installations.
• Proficiency with Microsoft Office (Excel and Word); Great Plains or similar software helpful.

Responsibilities

• Coordinate machine installation with customers; send site prep checklist; receive checklist; order parts; communicate delays and rescheduling.
• Coordinate delivery and installation with Sales Department and Distributors; define installation priorities.
• Review schedules with Customer Support Center to coordinate field service personnel for installation or de-installation of machines.
• Facilitate efficient installation or de-installation at customer site for routine service and preventive maintenance calls.
• Promote Success Package with customers during installation setup.
• Contact customers to follow up on machine installations.
• Perform additional tasks as requested by EDM Manager, Order Processing Supervisor, EDM Supervisors, Technical Support, and Regional Head of Customer Services – North & Central America.

Education

Associate's degree

2-4 years related experience

Tools

Microsoft Office (Excel, Word)

Great Plains or similar software

Job description

UNITED MACHINING NORTH AMERICA LLC in Lincolnshire, IL seeks a Field Installation Coordinator to manage machine installations, prep site checklists, order parts, and handle delays. You will coordinate with Sales and Distributors, set installation priorities, and ensure smooth on-site execution.

With 2–4 years of related experience and proficiency in Microsoft Office, you will support customer installations, promote service packages, and follow up on completed work.