Installation Project Coordinator - Customer Experience

MTM LLC; Richmond (VA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

MTM LLC is seeking a Project Coordinator to join their team in Richmond, Virginia. This full-time role emphasizes exceptional customer service and requires strong organizational skills to manage various installation projects efficiently.

You will coordinate installations, maintain effective communication with customers and internal teams, and ensure that all orders are accurate and timely. The ideal candidate thrives in a dynamic environment and shows adaptability to changing priorities.

The position offers a starting pay of $20.00 to $23.00 per hour and comes with a comprehensive benefits package including health and dental insurance.

Qualifications

• Must be organized and service-focused with the ability to thrive in a fast-paced environment.
• Comfortable working collaboratively across teams.
• Willingness to learn internal systems.

Responsibilities

• Schedule and coordinate window and door installations.
• Maintain collaborative relationships with internal and external customers.
• Process product orders and ensure accuracy.
• Coordinate materials and deliveries.
• Support continuous improvement initiatives.

Skills

Exceptional customer service and interpersonal skills

High attention to detail and strong organizational habits

Ability to prioritize tasks and manage multiple projects under tight deadlines

Strong problem-solving capabilities

Professional phone and email communication skills

Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)

Tools

Salesforce

PQM

OMS

Job description

MTM LLC is seeking a Project Coordinator to join their team in Richmond, Virginia. This full-time role emphasizes exceptional customer service and requires strong organizational skills to manage various installation projects efficiently.

You will coordinate installations, maintain effective communication with customers and internal teams, and ensure that all orders are accurate and timely. The ideal candidate thrives in a dynamic environment and shows adaptability to changing priorities.

The position offers a starting pay of $20.00 to $23.00 per hour and comes with a comprehensive benefits package including health and dental insurance.