Home Renovation Project Coordinator

MTM LLC; Greensboro (NC); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

MTM LLC in Greensboro, NC is seeking a Project Coordinator to join a fast-paced remodeling team. You will manage installation schedules, coordinate vendors, and ensure top-tier customer service throughout every project.

The role requires meticulous organization, strong communication, and the ability to juggle multiple projects while collaborating with internal teams and external clients.

Qualifications

• Must have excellent customer service and communication skills.
• Strong organizational habits and high attention to detail.
• Ability to prioritize tasks and manage multiple projects under tight deadlines.
• Proven problem-solving capabilities and adaptability to changing priorities.
• Ability to collaborate effectively across teams and with customers.
• Proficiency with Microsoft Office applications and basic CRM tools.

Responsibilities

• Schedule, reschedule, and coordinate window and door installations and service appointments with homeowners.
• Serve as a key contact for internal teams and external customers, maintaining a collaborative relationship with all parties.
• Process product orders using quoting and order management systems.
• Work with sales and project management teams to finalize sales orders.
• Ensure all orders are accurate, complete, meet customer expectations, and are completed satisfactorily.
• Coordinate materials and deliveries from factories and outside vendors.
• Collect customer payments prior to delivery or installation when needed.
• Ensure subcontractor paperwork is properly submitted and filed.
• Review and approve payments to subcontracted installation companies.
• Support continuous improvement initiatives across the department.

Skills

Excellent customer service

Detail-oriented

Task prioritization

Problem solving

Cross-functional collaboration

Adaptability

Professional communication

Microsoft Office

Willingness to learn internal systems

Tools

Salesforce

PQM

OMS

Job description

MTM LLC in Greensboro, NC is seeking a Project Coordinator to join a fast-paced remodeling team. You will manage installation schedules, coordinate vendors, and ensure top-tier customer service throughout every project.

The role requires meticulous organization, strong communication, and the ability to juggle multiple projects while collaborating with internal teams and external clients.