Field Installation Project Coordinator

MTM LLC; Grapevine (TX); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

MTM LLC in Grapevine, Texas is seeking a hands-on installation and field-service leader to build and grow a world-class customer service and installation team. You will oversee pre/post site inspections, ensure proper installation practices, and troubleshoot issues on the fly to deliver exceptional customer satisfaction.

Daily site check-ins, CRM usage, and clear communication with inside teams and installers will be essential as you drive workload management and maintain update dashboards.

Qualifications

• Customer-facing role experience
• Ability to troubleshoot onsite and provide quick solutions
• Strong communication with internal and external teams

Responsibilities

• Perform pre/post site inspections and assess readiness
• Conduct daily installation site checks and ensure proper procedures
• Communicate issues onsite with inside team and document with photos

Skills

Customer service

CRM software

Field coordination

Problem solving

Tools

CRM software

Mobile devices

Job description

MTM LLC in Grapevine, Texas is seeking a hands-on installation and field-service leader to build and grow a world-class customer service and installation team. You will oversee pre/post site inspections, ensure proper installation practices, and troubleshoot issues on the fly to deliver exceptional customer satisfaction.

Daily site check-ins, CRM usage, and clear communication with inside teams and installers will be essential as you drive workload management and maintain update dashboards.