Installation Operations Coordinator - Scheduling & Dispatch

Apex Pros Plumbing, Electric, Heating and Air; Dublin (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Care Plan

401(k)

Paid Time Off

Short Term Disability

Training & Development

Life Insurance

Wellness Resources

Employee Assistance Program

Health Savings Account

Company vehicle

Job summary

Apex Pros Plumbing, Electric, Heating and Air in Dublin, Ohio is seeking a detail-oriented Installation Coordinator to streamline scheduling of installations and maximize efficiency. This role focuses on assigning technicians, coordinating permits, and ensuring a smooth flow from job setup to completion.

You will communicate with customers, track progress, and support financing coordination to ensure timely, accurate project execution in a fast-growing residential service company.

Qualifications

• 1–2 years of home service experience.
• Prior experience using ServiceTitan software.
• Strong time management and accuracy.
• Proficient with Outlook, Excel, Word and Google Workspace.

Responsibilities

• Coordinate the scheduling of installations.
• Assign field personnel to install new systems based on skills.
• Maximize the schedule to meet and exceed daily targets.
• Communicate with customers to confirm installation scheduling.
• Assign and dispatch installation technicians daily.
• Prepare job details and send to installers the day before.

Skills

Enthusiasm

Persuasiveness

Accuracy

Time management

Education

High school diploma or equivalent

Tools

ServiceTitan

Outlook

Excel

Word

Google Workspace

Job description

Apex Pros Plumbing, Electric, Heating and Air in Dublin, Ohio is seeking a detail-oriented Installation Coordinator to streamline scheduling of installations and maximize efficiency. This role focuses on assigning technicians, coordinating permits, and ensuring a smooth flow from job setup to completion.

You will communicate with customers, track progress, and support financing coordination to ensure timely, accurate project execution in a fast-growing residential service company.