Installations Coordinator — Company Vehicle Included

Apex Pros Plumbing, Electrical, Heating and Air; Dublin (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401k Retirement Plan

Paid Time Off

Short Term Disability

Training & Development Opportunities

Life Insurance

Wellness Resources

Employee Assistance Program

Health Savings Account

Team Lead Provided Company Vehicle and

Job summary

Apex Pros is a fast-growing residential plumbing, HVAC and Electrical company based in Dublin, Ohio. We pride ourselves on delivering outstanding customer service while creating long-term growth opportunities for our team members.

This role focuses on coordinating installations, assigning qualified field personnel, and ensuring timely, high-quality service while maintaining profitability and excellent customer communication. The team thrives on professionalism and teamwork.

Qualifications

• 1 to 2 years of home service experience.
• Prior experience in ServiceTitan.
• Must have a high school diploma or equivalent.

Responsibilities

• Coordinate and schedule installations to maximize customer satisfaction and profitability.
• Assign field personnel to install systems based on skills and abilities.
• Ensure daily numbers are met by maximizing the schedule.
• Communicate with customers to confirm installation scheduling.
• Dispatch installation technicians daily and provide job sheet details ahead of time.
• Secure permits as needed for jobs.
• Daily check-ins with installers to track status and adjust schedules.
• Coordinate with warehouse for equipment and parts acquisition.
• Track job progress and backlog using spreadsheets (Installation Tracker).
• Assist with financing processes and closing paperwork.

Skills

Enthusiasm

Persuasiveness

Attention to detail

Time management

Communication

Customer service

Education

High school diploma

Tools

ServiceTitan

Microsoft Outlook

Excel

Word

Google Workspace

Job description

Apex Pros is a fast-growing residential plumbing, HVAC and Electrical company based in Dublin, Ohio. We pride ourselves on delivering outstanding customer service while creating long-term growth opportunities for our team members.

This role focuses on coordinating installations, assigning qualified field personnel, and ensuring timely, high-quality service while maintaining profitability and excellent customer communication. The team thrives on professionalism and teamwork.