Mobile Window & Door Service Technician

Window World of the Ozarks; Springdale (AR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Company car

Competitive salary

Paid time off

Employee discounts

Opportunity for advancement

Job summary

Window World of the Ozarks is hiring for a Warehouse & Service Team member to coordinate service appointments and perform service and warranty work on windows and doors. The role involves traveling to customers’ homes or businesses, conducting repairs, and ensuring customer satisfaction.

Training is provided, and a fleet vehicle is supplied for field service. We value team players who work hard and are committed to quality service, with opportunities for advancement within a leading exterior

Qualifications

• Prior experience in customer service.
• Strong communication and organizational skills.
• Ability to troubleshoot issues and provide solutions.

Responsibilities

• Travel to provide and complete service/warranty work on windows and doors.
• Assess issues and problem-solve to perform repairs.
• Perform routine warranty maintenance.
• Maintain accurate records of service calls and customer interactions.
• Assist with inventory management and ordering of service parts.
• Ensure customer satisfaction by following up on service appointments.

Skills

Customer service

Communication

Organizational skills

Troubleshooting

Driver's license

Clean driving record

Self-motivated

Overtime management

Window/door service (preferred)

PPE usage

Willingness to learn

Job description

Window World of the Ozarks is hiring for a Warehouse & Service Team member to coordinate service appointments and perform service and warranty work on windows and doors. The role involves traveling to customers’ homes or businesses, conducting repairs, and ensuring customer satisfaction.

Training is provided, and a fleet vehicle is supplied for field service. We value team players who work hard and are committed to quality service, with opportunities for advancement within a leading exterior