Install Booking & Dispatch Specialist

Paycom - ATS; El Cerrito (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

Paycom - ATS is seeking a Booking Specialist/Installation Coordinator to convert sold estimates into scheduled installation jobs and to build and reconcile invoices against bookings. You will provide full-time dispatch coverage, matching technicians to calls by skill, location, and urgency, while ensuring records, permits, and inspections are properly managed.

You will flag conflicts early, keep records clean, and coordinate with municipalities and internal teams to prevent delays, ensuring

Qualifications

• 2+ years of hands-on ServiceTitan experience or equivalent in a trade/field-service environment.
• Basic accounting skills; comfortable building invoices and catching numerical errors.
• Strong multitasking under pressure; managing large multi-phase projects and live dispatch.

Responsibilities

• Convert sold estimates into scheduled installation jobs in ServiceTitan, sequencing multi-phase and large-scale projects so nothing books out of order.
• Build and reconcile invoices against scheduled bookings, catching discrepancies before they turn into AR problems.
• Step into full-time dispatch coverage, matching the right technician or salesperson to each call based on skill, location, and urgency.
• Flag scheduling conflicts, capacity gaps, or scope mismatches to the Installation Coordinator before they become customer-facing issues.
• Keep ServiceTitan job records clean and current so dispatch, accounting, and the field are all working off the same accurate information.
• Pull and manage required permits for installation projects, ensuring applications are submitted accurately and on time, inspections are scheduled, and permits are tracked through final approval and closeout.
• Maintain accurate permit records and status updates in ServiceTitan, ensuring the field team has confirmation that required permits and inspections are in place before work proceeds.

Skills

ServiceTitan experience

Basic accounting

Multitasking under pressure

Tools

ServiceTitan

Job description

Paycom - ATS is seeking a Booking Specialist/Installation Coordinator to convert sold estimates into scheduled installation jobs and to build and reconcile invoices against bookings. You will provide full-time dispatch coverage, matching technicians to calls by skill, location, and urgency, while ensuring records, permits, and inspections are properly managed.

You will flag conflicts early, keep records clean, and coordinate with municipalities and internal teams to prevent delays, ensuring