Installation Scheduler & Dispatch Specialist

Paycom - ATS; El Cerrito (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO

401(k)

Job summary

Hassler Heating in El Cerrito, CA is seeking a full-time Booking/Dispatch Specialist to convert sold estimates into scheduled installation jobs and keep multi-phase projects moving with ServiceTitan.

You'll build and reconcile invoices, match technicians to calls by skill and location, and manage permits to keep the installation schedule on track. Strong accuracy and multitasking are essential in this fast-paced role, with competitive pay and benefits.

Qualifications

• 2+ years using ServiceTitan or similar trade-service software.
• Ability to build invoices and catch numerical errors before sending.
• Experience handling large multi-phase projects and live dispatch calls.

Responsibilities

• Convert sold estimates into scheduled installation jobs in ServiceTitan.
• Build and reconcile invoices against bookings; spot discrepancies early.
• Provide full-time dispatch coverage, pairing technicians or salespeople by skill, location, urgency.
• Flag scheduling conflicts or scope mismatches before they affect customers.
• Keep ServiceTitan records clean so dispatch, accounting, and field share accurate data.
• Pull and manage required permits, ensuring timely submissions and tracking.
• Communicate with municipalities and teams to resolve delays in permitting.
• Update permit records and approvals to confirm readiness before work proceeds.

Skills

ServiceTitan experience

Invoicing accuracy

Multi-tasking under pressure

Tools

Invoicing software

Dispatch software

Job description

Hassler Heating in El Cerrito, CA is seeking a full-time Booking/Dispatch Specialist to convert sold estimates into scheduled installation jobs and keep multi-phase projects moving with ServiceTitan.

You'll build and reconcile invoices, match technicians to calls by skill and location, and manage permits to keep the installation schedule on track. Strong accuracy and multitasking are essential in this fast-paced role, with competitive pay and benefits.