Inspections Service Coordinator & Dispatch

WW Gay Fire Protection Inc; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off plan and holidays

401(k) matching

Short term and long-term disability

Medical, dental, and vision plans

Life insurance

Tuition reimbursement

Job summary

WW Gay Fire Protection Inc in Jacksonville, Florida is looking for a dedicated Service Coordinator to interact with customers and ensure satisfaction. The role involves scheduling preventative maintenance inspections, handling emergency calls, and dispatching technicians as needed.

The ideal candidate will have a high school diploma, 2-5 years of customer service experience, and strong organizational skills. Benefits include a competitive salary, 401(k) matching, and comprehensive medical plans.

Qualifications

• 2-5 years of experience in customer service.
• Ability to multi-task and remain calm under pressure.
• Strong organizational and decision-making skills.

Responsibilities

• Schedule preventative maintenance inspections and emergency calls.
• Field customer calls and dispatch technicians as required.
• Generate and maintain schedules on a daily/weekly/monthly basis.

Skills

Customer service

Organizational skills

Computer literacy (Microsoft Outlook, Excel, Word, PowerPoint)

Education

High school diploma or equivalent

Job description

WW Gay Fire Protection Inc in Jacksonville, Florida is looking for a dedicated Service Coordinator to interact with customers and ensure satisfaction. The role involves scheduling preventative maintenance inspections, handling emergency calls, and dispatching technicians as needed.

The ideal candidate will have a high school diploma, 2-5 years of customer service experience, and strong organizational skills. Benefits include a competitive salary, 401(k) matching, and comprehensive medical plans.