Inspection Dispatch & Admin Coordinator

Century Fire Protection Llc; Duluth (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

Century Fire Protection in Duluth, MN seeks an administrative coordinator to support inspection and service teams. Responsibilities include creating and dispatching inspection work orders, coordinating with approved service partners, and maintaining accurate system data to ensure timely follow-up on open items.

Minimum requirements are a high school diploma with 1–3 years in administrative, service coordination, or dispatch roles; proficient with Excel and CRM/ERP systems, with ServiceTrade

Qualifications

• High school diploma and 1–3 years of administrative, service coordination, or dispatch experience.
• Proficiency with Microsoft Office, especially Excel.
• Experience with CRM/ERP systems; ServiceTrade preferred.

Responsibilities

• Create inspection work orders accurately and in a timely manner.
• Dispatch inspection work orders to internal technicians or approved service partners.
• Assign and coordinate approved subcontractor partners for inspection services.
• Monitor and manage team email inbox, responding or routing requests appropriately.
• Follow up on unscheduled or pending inspection work orders to ensure timely completion.
• Upload proposals and supporting documentation into the system.
• Validate inspection tags and ensure documentation compliance.
• Update and maintain accurate customer location information in internal systems.
• Maintain organized digital records and documentation.
• Support team reporting and tracking of inspection activity as needed.

Skills

Administrative coordination

Dispatch coordination

Customer service

Education

High school diploma

Tools

CRM/ERP systems

ServiceTrade

Excel

Job description

Century Fire Protection in Duluth, MN seeks an administrative coordinator to support inspection and service teams. Responsibilities include creating and dispatching inspection work orders, coordinating with approved service partners, and maintaining accurate system data to ensure timely follow-up on open items.

Minimum requirements are a high school diploma with 1–3 years in administrative, service coordination, or dispatch roles; proficient with Excel and CRM/ERP systems, with ServiceTrade