Inside Sales Trainee: Launch Your Metals Career

Reliance, Inc.; Portland (OR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

401(k) with match

Paid Holidays

Time Off (PTO)

Discount program

Job summary

Reliance, Inc. is seeking an Inside Sales Trainee in Portland, OR. This full-time program provides hands-on training in managing customer accounts, processing quotes and orders, and delivering product support within the metals industry.

The trainee will gain foundational sales skills and, upon successful completion, may advance to an Inside Sales Representative role. A quarterly incentive program aligns performance with company goals.

Qualifications

• 0–2 years of professional experience, preferably in a sales, service, or office environment.
• High School diploma or GED required; bachelor’s degree preferred.
• Excellent written and verbal communication skills.
• Strong interest in developing a career in sales.
• Proficiency in Microsoft Office and the ability to learn sales systems.
• Effective time management, attention to detail, and organizational skills.
• Ability to work in a fast-paced team environment with multiple priorities.
• Customer-focused with a professional demeanor and strong work ethic.

Responsibilities

• Participate in a structured training program to learn inside sales systems, processes, and customer service practices.
• Shadow experienced Inside Sales Representatives to learn how to manage customer accounts, address inquiries, and provide solutions.
• Assist with processing customer quotes and orders, ensuring accuracy and timely communication.
• Support order entry, pricing reviews, product availability checks, and certification coordination.
• Learn to resolve customer complaints and discrepancies in collaboration with senior team members.
• Attend department meetings and training sessions to develop knowledge of company products, services, and industry standards.
• Maintain accurate records and documentation related to sales activities.
• Contribute to team goals by supporting sales outreach, order follow-up, and continuous improvement efforts.
• Adhere to all company safety protocols, procedures, and ethical standards.

Skills

Excellent communication

Time management

Attention to detail

Team player

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Sales systems

Job description

Reliance, Inc. is seeking an Inside Sales Trainee in Portland, OR. This full-time program provides hands-on training in managing customer accounts, processing quotes and orders, and delivering product support within the metals industry.

The trainee will gain foundational sales skills and, upon successful completion, may advance to an Inside Sales Representative role. A quarterly incentive program aligns performance with company goals.