Inside Sales Trainee: Launch Your Metals Sales Career

Reliance, Inc.; Hayward (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Life and AD&D insurance

Employee Assistance Program (EAP)

Job summary

Reliance, Inc. is seeking an Inside Sales Trainee in Hayward, CA to join the Inside Sales department.

This full-time, non-exempt role focuses on hands-on training, learning sales processes, managing customer accounts, and supporting quotes and orders with the goal of advancing to an Inside Sales Representative. The program includes structured training, real-world sales activities, and eligibility for a quarterly incentive plan based on individual and team performance.

Qualifications

• 0-2 years of professional experience in sales, service, or office.
• High School diploma or GED required; bachelor’s degree preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Participate in a structured training program to learn inside sales systems, processes, and customer service practices.
• Shadow experienced Inside Sales Representatives to learn how to manage customer accounts, address inquiries, and provide solutions.
• Assist with processing customer quotes and orders, ensuring accuracy and timely communication.
• Support order entry, pricing reviews, product availability checks, and certification coordination.
• Learn to resolve customer complaints and discrepancies in collaboration with senior team members.
• Attend department meetings and training sessions to develop knowledge of company products, services, and industry standards.
• Maintain accurate records and documentation related to sales activities.
• Contribute to team goals by supporting sales outreach, order follow-up, and continuous improvement efforts.
• Adhere to all company safety protocols, procedures, and ethical standards.

Skills

Customer-focused

Great communication

Sales aptitude

Microsoft Office proficiency

Team collaboration

Time management

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Reliance, Inc. is seeking an Inside Sales Trainee in Hayward, CA to join the Inside Sales department.

This full-time, non-exempt role focuses on hands-on training, learning sales processes, managing customer accounts, and supporting quotes and orders with the goal of advancing to an Inside Sales Representative. The program includes structured training, real-world sales activities, and eligibility for a quarterly incentive plan based on individual and team performance.