Metals Inside Sales Trainee

Reliance, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Life and AD&D insurance

EAP (wellness counseling)

Paid time off

Flexible Spending Accounts

Discount program

Community involvement

Job summary

Reliance, Inc. in Dallas is seeking an Inside Sales Trainee to learn inside sales processes, manage customer quotes and orders, and develop into an Inside Sales Representative. This full-time role includes hands-on training and day-to-day sales activities within the metals industry.

You will participate in a structured program, build product knowledge, and contribute to team goals while gaining experience in sales, service, and customer relations.

Qualifications

• 0–2 years of professional experience, preferably in a sales, service, or office environment.
• High School diploma or GED required; bachelor’s degree preferred.

Responsibilities

• Participate in a structured training program to learn inside sales systems, processes, and customer service practices.
• Shadow experienced Inside Sales Representatives to learn how to manage customer accounts, address inquiries, and provide solutions.
• Assist with processing customer quotes and orders, ensuring accuracy and timely communication.
• Support order entry, pricing reviews, product availability checks, and certification coordination.
• Learn to resolve customer complaints and discrepancies with senior team members.

Skills

Inside sales

Customer service

Effective communication

Microsoft Office

Spanish (optional)

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Salesforce

MS Office

Job description

Reliance, Inc. in Dallas is seeking an Inside Sales Trainee to learn inside sales processes, manage customer quotes and orders, and develop into an Inside Sales Representative. This full-time role includes hands-on training and day-to-day sales activities within the metals industry.

You will participate in a structured program, build product knowledge, and contribute to team goals while gaining experience in sales, service, and customer relations.