Inside Sales Support Specialist - Flexible Schedule

Signarama Austin; Laguna Hills (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Signarama Austin is seeking an Inside Sales Support Specialist to be the first point of contact for customers, helping them bring their signage visions to life while supporting internal marketing efforts.

The role emphasizes strong communication, relationship management, and the ability to process orders and payments accurately. Expect a collaborative, fast-paced environment with opportunities for advancement and development.

Qualifications

• Strong proficiency in computer operations, including Windows Office and POS systems.
• Excellent command of the English language with strong spelling, grammar, and proofreading skills.
• Understanding of basic sales and telemarketing principles.
• Exceptional communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.

Responsibilities

• Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
• Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities.
• Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
• Relationship Management: Maintain strong relationships with vendors for sourcing and the production team to ensure clarity and quality in all orders.
• Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Skills

Customer service

Communication

Relationship management

Tools

POS systems

Windows Office

Job description

Signarama Austin is seeking an Inside Sales Support Specialist to be the first point of contact for customers, helping them bring their signage visions to life while supporting internal marketing efforts.

The role emphasizes strong communication, relationship management, and the ability to process orders and payments accurately. Expect a collaborative, fast-paced environment with opportunities for advancement and development.