Inside Sales & Customer Experience Specialist

Signarama; Stafford (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Dynamic and supportive work环境

Job summary

Signarama is seeking an Inside Sales Support Specialist to be the first point of contact for customers, guiding them through the order process and supporting internal marketing efforts. The role emphasizes accuracy in estimates, strong customer service, and effective communication within a globally recognized brand.

The position offers opportunities for professional development, a dynamic team environment, and a competitive salary.

Qualifications

• Strong proficiency in Windows Office and POS systems.
• Excellent command of English with strong spelling and grammar.
• Understanding of basic sales and telemarketing principles.
• Excellent communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.

Responsibilities

• Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
• Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities.
• Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
• Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
• Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Skills

Customer service

Communication

Telemarketing basics

Sales understanding

POS systems

Windows Office

English proficiency

Tools

Windows Office

POS systems

Job description

Signarama is seeking an Inside Sales Support Specialist to be the first point of contact for customers, guiding them through the order process and supporting internal marketing efforts. The role emphasizes accuracy in estimates, strong customer service, and effective communication within a globally recognized brand.

The position offers opportunities for professional development, a dynamic team environment, and a competitive salary.