Inside Sales & Customer Support Specialist

Signarama Austin; Vienna (VA); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Signarama Austin is seeking an Inside Sales Support Specialist to be the first point of contact for customers. You will help turn signage visions into orders, provide expert recommendations, and guide clients through the quoting and order process.

You will process work orders, secure down payments, manage payments upon project completion, and coordinate with vendors and production teams to ensure quality and clarity in every order.

Qualifications

• Excellent customer service skills and ability to manage inquiries efficiently.
• Strong verbal and written communication with attention to spelling and grammar.

Responsibilities

• Respond to customer inquiries promptly in person and over the phone, provide recommendations and estimates, guide customers through the order process.

Skills

Customer service

Communication

Sales basics

English proficiency

Team collaboration

Tools

Microsoft 365

POS systems

Job description

Signarama Austin is seeking an Inside Sales Support Specialist to be the first point of contact for customers. You will help turn signage visions into orders, provide expert recommendations, and guide clients through the quoting and order process.

You will process work orders, secure down payments, manage payments upon project completion, and coordinate with vendors and production teams to ensure quality and clarity in every order.