Inside Sales Support

AppleOne; Hayward (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

AppleOne Employment Services in Hayward, CA seeks an experienced Inside Sales Support professional for a full-time, temp-to-hire role on-site. You will respond to inquiries, generate leads, and coordinate with internal teams to ensure accurate order support.

Ideal candidates have 3–5 years in inside sales or sales support, strong communication, and a customer-service mindset. This on-site position offers long-term stability within a regional distributor of commercial food service equipment.

Qualifications

• 3–5 years of inside sales, sales support, or customer service experience.
• Ability to generate and qualify leads via phone and email.
• Strong communication and relationship-building skills.
• Experience with CRM systems and order coordination.
• Knowledge of food service equipment industry is a plus.

Responsibilities

• Respond to customer inquiries and process requests for product solutions.
• Generate and qualify leads through phone, email, and ongoing communication.
• Build and maintain positive customer relationships to support satisfaction and repeat business.
• Coordinate with internal teams to ensure timely order support.
• Communicate product information, pricing updates, and service notices professionally.
• Resolve issues and escalate when needed to maintain high service levels.
• Schedule full-time, on-site role in Hayward, CA.

Skills

Lead generation

CRM

Inside sales

Customer service

Communication

Education

Bachelor's degree in Business Administration

Tools

CRM software

Job description

Job Summary

We are seeking an experienced Inside Sales Support professional for a full-time, temp-to-hire opportunity in Hayward, CA with a well-established, family-owned commercial food service equipment wholesaler. This on-site role is ideal for a customer-focused sales support professional who enjoys building relationships, generating leads, solving customer needs, and contributing to a collaborative team environment.

The Inside Sales Support role offers the opportunity to join a stable organization with decades of industry presence and multiple customer service and warehouse locations across the region. Candidates who thrive in a supportive, service-driven workplace with strong teamwork, approachable leadership, and long-term career potential will be well suited for this position.

Key Responsibilities

• Support inside sales activities by responding to customer inquiries, processing requests, and helping customers identify appropriate products and solutions.
• Generate and qualify leads through phone, email, and ongoing customer communication.
• Build and maintain positive customer relationships to support satisfaction, retention, and repeat business.
• Coordinate with internal customer service, warehouse, and operations teams to ensure timely and accurate order support.
• Communicate product information, availability, pricing support, and service updates in a professional and customer-focused manner.
• Resolve customer issues, answer questions, and escalated concerns when needed to maintain a high level of service.
• Schedule/work arrangement: Full-time, on-site role in Hayward, CA.

Required Qualifications and Skills

• Support inside sales, lead generation, and customer relationship management activities.
• Assist customers with product inquiries, order support, and service-related questions.
• Coordinate daily communication between customers and internal teams to support customer satisfaction.
• Help identify sales opportunities and maintain strong customer follow-up.
• 3-5 years of relevant inside sales, sales support, customer service, or client care experience.
• Inside sales and lead generation skills.
• Strong customer service and customer satisfaction focus.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to build and maintain productive customer relationships.
• Strong problem-solving skills and the ability to manage customer needs professionally.
• Experience in the food service industry or commercial food service equipment environment.
• Ability to work full time on site in Hayward, CA.

Preferred Qualifications

• Bachelor’s degree in Business Administration or a related field.
• Experience supporting customers in the food and beverage production, food service, wholesale distribution, or equipment supply industry.
• Familiarity with commercial kitchen equipment, restaurant supply, or food service operations.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.