Customer Service / Inside Sales

AppleOne; Hayward (CA); On-site; USD 34,000 - 45,000; Full time

Job summary

AppleOne Employment Services is seeking a Customer Service / Inside Sales professional for a full-time, on-site temp-to-hire opportunity in Hayward, CA. The role focuses on delivering responsive service, generating sales opportunities, and supporting order-related questions while building lasting customer relationships.

You will respond to inquiries, qualify leads, collaborate with internal teams, and maintain accurate records daily.

Qualifications

• 3–5 years of customer service or inside sales experience.
• Experience in lead generation and managing customer accounts.
• Strong communication and interpersonal skills.

Responsibilities

• Respond to customer inquiries, provide product information, and support order-related questions with professionalism and accuracy.
• Generate and follow up on inside sales leads to grow customer accounts and identify new opportunities.
• Build and maintain strong customer relationships through consistent communication and reliable service.
• Partner with internal teams to resolve customer issues, support order fulfillment, and ensure a positive customer experience.
• Maintain accurate customer records, sales activity notes, and follow-up details as needed.
• Provide day-to-day support in a fast-paced customer service and inside sales environment.

Skills

Inside sales

Lead generation

Customer service

Communication skills

Relationship building

Education

Bachelor’s degree in Business Administration

Job description

Job Summary

We are seeking a Customer Service / Inside Sales professional for a full-time, on-site temp-to-hire opportunity in Hayward, CA. This role supports a long-established, family-owned commercial food service equipment wholesaler known for dependable service, long-term customer relationships, and a strong regional presence across multiple service and warehouse locations. This is an excellent opportunity for a customer-focused inside sales professional who enjoys building relationships, solving problems, and helping customers find the right products and solutions. The work environment is collaborative, service-driven, and team-oriented, with supportive leadership and a stable company foundation. Candidates who value consistency, positive teamwork, and the opportunity to grow with a reputable organization in the food service equipment industry will find this role especially appealing. The Customer Service / Inside Sales representative will play an important role in supporting customer satisfaction, generating sales opportunities, and providing responsive communication to customers on a daily basis.

Key Responsibilities

• Respond to customer inquiries, provide product information, and support order-related questions with professionalism and accuracy.
• Generate and follow up on inside sales leads to help grow customer accounts and identify new business opportunities.
• Build and maintain strong customer relationships through consistent communication and reliable service.
• Partner with internal teams to resolve customer issues, support order fulfillment, and ensure a positive customer experience.
• Maintain accurate customer records, sales activity notes, and follow-up details as needed.
• Provide day-to-day support in a fast-paced customer service and inside sales environment.

Compensation and Benefits

• Pay range: $25 to $33 per hour.
• Job type: Temp-to-hire.
• Work arrangement: Full-time, on-site role in Hayward, CA.

Required Qualifications and Skills

• Support inside sales activity, lead generation, and customer account follow-up.
• Provide customer service support and resolve customer questions or concerns.
• Build and maintain customer relationships in the commercial food service equipment industry.
• Communicate with customers and internal teams to support satisfaction and service quality.
• 3 to 5 years of relevant customer service, inside sales, or client support experience.
• Inside sales and lead generation skills.
• Customer satisfaction, customer service, and communication skills.
• Experience in the food service industry.
• Excellent interpersonal and verbal communication skills.
• Ability to build trust and maintain strong customer relationships.
• Strong problem-solving abilities and a service-first mindset.
• Ability to work full-time on-site in Hayward, CA.

Preferred Qualifications

• Bachelor’s degree in Business Administration or a related field.
• Experience working with commercial food service equipment, wholesale distribution, or restaurant supply customers.
• Familiarity with supporting business-to-business customer accounts.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.