Inside Sales Supervisor: Build a High-Impact Team

Clearwave Fiber LLC; Annapolis (MD); Vor Ort; USD 75.000 - 110.000; Vollzeit

Zusammenfassung

Clearwave Fiber LLC is seeking a Supervisor, Inside Sales to lead a high-performing team and drive revenue growth through coaching, performance management, and execution of sales strategies across inbound, outbound, chat, and email channels.

The ideal candidate will have a bachelor's degree, 2+ years of leadership in inside sales, strong analytics, and proficiency with CRM platforms and MS Office to monitor KPIs and optimize customer experience across multiple locations.

Qualifikationen

• Bachelor’s degree in business or related field.
• At least 2 years leading inside sales or call center teams.
• Proven ability to coach and drive sales & customer experience.

Aufgaben

• Coach and develop inside sales agents to meet goals.
• Monitor KPIs and implement strategies to improve results.
• Ensure adherence to sales and retention processes.
• Forecast staffing needs and manage schedules.

Kenntnisse

Leadership

Coaching

KPI tracking

CRM experience

Sales analytics

Communication

Team development

Ausbildung

Bachelor's degree in business administration or related field

Tools

CRM platforms

MS Office

Jobbeschreibung

Clearwave Fiber LLC is seeking a Supervisor, Inside Sales to lead a high-performing team and drive revenue growth through coaching, performance management, and execution of sales strategies across inbound, outbound, chat, and email channels.

The ideal candidate will have a bachelor's degree, 2+ years of leadership in inside sales, strong analytics, and proficiency with CRM platforms and MS Office to monitor KPIs and optimize customer experience across multiple locations.