Inside Sales Specialist – Warehouse & Counter

Ferguson Inc.; Frederick (MD); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Disability coverage

Job summary

Ferguson Enterprises, LLC in Frederick, MD is seeking an Inside Sales Representative to join our team. The role involves preparing detailed pricing proposals, supporting new sales opportunities, and providing product and technical information to outside sales representatives to drive utility market sales.

This position trains in the warehouse, yard, and sales counter; requires 1-3 years in sales support or customer service and a willingness for physical work.

Qualifications

• 1-3 years of experience in a sales support, customer service, or related role.
• Experience in Waterworks or Construction is a plus.
• Must be comfortable performing physically demanding work.
• Ability to transition between warehouse, yard, counter, and administrative duties as needed.
• Experience in a target-driven sales environment preferred.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills; experience in project management is a plus.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.
• This role involves training and working in the warehouse, yard, and at the sales counter.

Skills

Sales support

Customer service

Prospecting

Negotiation

Closing

Organization

Tools

MS Office

Job description

Ferguson Enterprises, LLC in Frederick, MD is seeking an Inside Sales Representative to join our team. The role involves preparing detailed pricing proposals, supporting new sales opportunities, and providing product and technical information to outside sales representatives to drive utility market sales.

This position trains in the warehouse, yard, and sales counter; requires 1-3 years in sales support or customer service and a willingness for physical work.