Hybrid Inside Sales & Warehouse Specialist

FERGUSON; Dayton (OH); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) matching

Job summary

Ferguson is seeking an Inside Sales Representative for our Dayton, OH location. The role supports pricing, bids, and customer communications across projects in the utility and construction sectors.

Responsibilities include warehouse, yard, and counter work, plus coordinating with sales and internal teams to ensure on-time order fulfillment. Applicants should have 1–3 years in sales support or customer service, with a comfort in a physically active, fast-paced environment.

Qualifications

• 1 to 3 years of experience in a sales support, customer service, or related role.
• Experience in a target-driven sales environment preferred.
• Prior experience in waterworks or a construction environment is a plus
• Prior warehouse experience is preferred

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.
• Responsibilities include training and working in the warehouse, pipe yard and at the sales counter.

Skills

Customer service

Sales support

Prospecting

Negotiation

Organizational skills

Job description

Ferguson is seeking an Inside Sales Representative for our Dayton, OH location. The role supports pricing, bids, and customer communications across projects in the utility and construction sectors.

Responsibilities include warehouse, yard, and counter work, plus coordinating with sales and internal teams to ensure on-time order fulfillment. Applicants should have 1–3 years in sales support or customer service, with a comfort in a physically active, fast-paced environment.