Inside Sales Specialist — Proposals, Quotes & Orders

Ferguson; New Castle (PA); On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Parental leave

Mental health coverage

Job summary

Ferguson in New Castle, PA seeks an Inside Sales Representative to support pricing, bids, and customer communications. You will coordinate with outside sales and internal teams to drive sales in the utility market and maintain detailed product documentation.

The role emphasizes order processing, HSE compliance, and reliable attendance in a Monday–Friday schedule, with opportunities to grow in a dynamic industrious environment.

Qualifications

• 1 to 3 years of experience in a sales support or customer service role.
• 1-3 years of Industrial Pipes, Valves and Fitting knowledge preferred.
• Experience in a target-driven sales environment preferred.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills; experience in project management is a plus.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Job description

Ferguson in New Castle, PA seeks an Inside Sales Representative to support pricing, bids, and customer communications. You will coordinate with outside sales and internal teams to drive sales in the utility market and maintain detailed product documentation.

The role emphasizes order processing, HSE compliance, and reliable attendance in a Monday–Friday schedule, with opportunities to grow in a dynamic industrious environment.