Inside Sales Specialist – Valves & Instrumentation

Fluid Flow Products; Birmingham (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) matching

Paid time off

Holidays

Parental leave

Wellness resources

Employee referrals

Job summary

Fluid Flow Products, a Flow Control Group company, seeks an Inside Sales Representative to serve a diverse industrial customer base. You will quote, assist outside sales, and manage orders from entry to shipment, with emphasis on valve and instrumentation lines.

The role emphasizes customer relations, accurate pricing, and timely delivery, requiring strong communication, organizational skills, and mechanical aptitude to interpret product needs over the phone and email.

Qualifications

• Strong communication and customer-service abilities.
• Mechanical aptitude to understand valve/instrumentation products.
• Able to build positive relationships with customers and respond professionally.

Responsibilities

• Maintain and cultivate positive customer relationships.
• Provide price and availability on standard or specialty items to customers.
• Take and solicit orders from customers via phone and email.
• Process orders via the order entry system, sourcing from stock or suppliers as needed.
• Follow up on orders to ensure timely deliveries.
• Resolve order problems with customers and suppliers directly.

Skills

Communication

Customer service

Mechanical aptitude

Organizational skills

Time management

Education

Associates degree

Job description

Fluid Flow Products, a Flow Control Group company, seeks an Inside Sales Representative to serve a diverse industrial customer base. You will quote, assist outside sales, and manage orders from entry to shipment, with emphasis on valve and instrumentation lines.

The role emphasizes customer relations, accurate pricing, and timely delivery, requiring strong communication, organizational skills, and mechanical aptitude to interpret product needs over the phone and email.