Industrial Inside Sales Pro - Growth, Ownership & Training

Flow Control Group; Greenville, Atlanta, Charlotte (SC, GA, NC); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision coverage

401(k) matching

Paid time off & Holidays

Parental leave

Wellness resources

Employee referral programs

FCG University

Zusammenfassung

Flow Control Group is seeking an inside sales/customer service professional to manage key accounts in a manufacturing setting. You will handle inquiries, work with ERP/CRM systems, and coordinate with engineering and operations to prepare quotations and fulfill orders.

The role emphasizes strong communication, data accuracy, and multitasking in a fast-paced environment, with opportunities for growth across North America within a leading flow control solutions provider.

Qualifikationen

• 2–5 years inside sales or customer service in industrial/manufacturing.
• Experience with industrial valves, actuators, automation, or flow control products preferred.
• Strong interpersonal skills with proven ability to manage customer relationships.
• High proficiency with Microsoft Office (Excel, Word, Outlook) and data handling.

Aufgaben

• Serve as a primary point of contact for assigned customer accounts.
• Maintain and manage accurate customer data in CRM/ERP systems.
• Respond to inquiries via phone, email, and in-person interactions.
• Provide proactive updates on orders, lead times, and shipping status.
• Collaborate with engineering, operations, and regional sales teams to prepare quotations and proposals.
• Interpret technical documents and product requirements to recommend solutions.
• Handle commercial and technical clarifications between customers and internal teams.
• Process and follow up on customer orders in a timely and accurate manner.
• Support the sales cycle from inquiry to delivery.
• Track and manage open quotes, customer follow-up, and key project milestones.
• Ensure customer expectations are met or exceeded with timely resolution of issues.

Kenntnisse

Inside sales

Customer service

Industrial valves

CRM platforms

ERP/MRP

Microsoft Office

Time management

Ausbildung

High School Diploma or GED

Bachelor’s degree preferred

Tools

ERP/MRP systems

CRM platforms

Jobbeschreibung

Flow Control Group is seeking an inside sales/customer service professional to manage key accounts in a manufacturing setting. You will handle inquiries, work with ERP/CRM systems, and coordinate with engineering and operations to prepare quotations and fulfill orders.

The role emphasizes strong communication, data accuracy, and multitasking in a fast-paced environment, with opportunities for growth across North America within a leading flow control solutions provider.