Hybrid Inside Sales — Valve & Flow Control

IMI Process Automation; Lake Forest (CA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Hybrid work arrangement

Best-in-class 401K with matching

Health plans to choose from

Job summary

IMI plc is recruiting an Inside Sales Representative to support existing customer accounts in the valve industry. You will quote, process orders, and be the main contact for customers while coordinating with outside sales and internal teams.

The role emphasizes accuracy, proactive communication, and CRM maintenance in a hybrid Lake Forest, CA setting. Ideal candidates maintain strong customer service and typing skills, manage multiple priorities, and learn quickly.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills are essential.
• Accurate data entry and recordkeeping abilities are needed.
• Ability to manage competing priorities and adapt to changes.
• Willingness to learn new products, systems and processes quickly.

Responsibilities

• Prepare customer quotations using pricing, product and history data.
• Process customer orders accurately following procedures.
• Communicate via phone and email regarding quotations, orders and product info.
• Coordinate with outside sales to support accounts and activities.
• Maintain records in Salesforce CRM and manage multiple requests with deadlines.
• Develop knowledge of products, systems, and internal procedures.

Skills

Customer service

Verbal communication

Written communication

Data entry

Prioritization

Learn quickly

Team collaboration

Education

High school diploma or equivalent

Tools

Salesforce CRM

IFS ERP

Microsoft Excel

Job description

IMI plc is recruiting an Inside Sales Representative to support existing customer accounts in the valve industry. You will quote, process orders, and be the main contact for customers while coordinating with outside sales and internal teams.

The role emphasizes accuracy, proactive communication, and CRM maintenance in a hybrid Lake Forest, CA setting. Ideal candidates maintain strong customer service and typing skills, manage multiple priorities, and learn quickly.