Inside Sales Specialist: Showroom & Logistics

Foundation Building Materials; Wisconsin; On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA plans

AD&D Insurance

Critical illness coverage

Hospital Indemnity

Accident Coverage

Legal Insurance Plan

401(k) with company match

Career path designed with you in mind

Job summary

Foundation Building Materials in Wisconsin is seeking an Inside Sales Professional who will build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you’ll be at the heart of our success.

As part of FBM, you will maintain product knowledge, support orders, and coordinate logistics while providing accurate pricing and timely responses.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledgeable product support and resolve issues efficiently.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support physical inventories.
• Schedule and coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily using proper procedures.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise and manage documents for large projects.
• Coordinate deliveries with Operations staff and purchase/deliver special products.

Skills

Inside sales

Customer service

Communication

Sales support

Education

High school diploma or equivalent

Tools

Windows OS

Job description

Foundation Building Materials in Wisconsin is seeking an Inside Sales Professional who will build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you’ll be at the heart of our success.

As part of FBM, you will maintain product knowledge, support orders, and coordinate logistics while providing accurate pricing and timely responses.