Inside Sales Specialist - Building Materials

Foundation Building Materials; Little Rock (AR); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA plans

AD&D Insurance

Critical illness coverage

Legal Insurance Plan

401(k) with company match

Career path

Job summary

Foundation Building Materials (FBM) is seeking an Inside Sales professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

You will quote products, process orders, support walk-in customers, and coordinate showroom and logistics while maintaining up-to-date product knowledge. A high school diploma and 2+ years in inside sales are required; forklift experience is a plus.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.
• Warehouse work which includes forklift experience/training.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.

Skills

Customer service

Verbal communication

Time management

Multitasking

Windows familiarity

Education

High school diploma or equivalent

Tools

Forklift

Job description

Foundation Building Materials (FBM) is seeking an Inside Sales professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

You will quote products, process orders, support walk-in customers, and coordinate showroom and logistics while maintaining up-to-date product knowledge. A high school diploma and 2+ years in inside sales are required; forklift experience is a plus.