Inside Sales Pro for Construction Materials

Foundation Building Materials; New York (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA

401(k) match

Paid training

Job summary

Foundation Building Materials (FBM) is seeking an Inside Sales professional who builds strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you will be at the heart of our success.

You will handle quotes, orders, and inquiries, support showroom operations, and coordinate deliveries with the logistics team. This full-time position includes medical, dental, vision, and a competitive benefits package.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal communication skills and telephone manner.
• Ability to focus on different tasks and use time efficiently.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through effective selling, upselling, and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels (phone, email, etc.).
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support inventories.
• Schedule and coordinate deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement.
• Operate and balance cash register and drawer daily.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product expertise.

Skills

Customer service

Sales support

Communication

Time management

Windows OS

Education

High school diploma

Tools

Billing software

Reporting software

Project tracking software

Job description

Foundation Building Materials (FBM) is seeking an Inside Sales professional who builds strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you will be at the heart of our success.

You will handle quotes, orders, and inquiries, support showroom operations, and coordinate deliveries with the logistics team. This full-time position includes medical, dental, vision, and a competitive benefits package.