Inside Sales Pro — Build Relationships & Grow Revenue

Foundation Building Materials; Berwyn (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA/FSA plans

AD&D Insurance

Critical illness coverage

Legal Insurance

401(k) with company match

Career path development

Job summary

Foundation Building Materials (FBM) is seeking an Inside Sales professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

As part of a nationwide distributor with Lowe's backing, FBM offers a full-time role with competitive pay and benefits. You will handle quotes, process orders, and support sales with accurate data and teamwork.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming calls preferred).
• Excellent verbal communication skills and telephone manner.
• Familiarity with Windows operating systems.
• Warehouse work including forklift experience/training.

Responsibilities

• Maintain professional, courteous communication with customers before, during, and after sales.
• Provide knowledge on products and generate accurate quotes and proposals.
• Assist walk-in customers and handle inquiries or complaints promptly.
• Drive profitable sales through upselling and cross-selling.
• Enter orders, pricing, and customer data into systems accurately.
• Respond to orders and quote requests via multiple channels.
• Collaborate with outside sales reps and internal teams to fulfill customer needs.
• Maintain stock levels, organize the showroom, and support inventories.
• Coordinate inbound/outbound deliveries and shipping logistics.
• Negotiate freight rates and manage inventory movement efficiently.
• Operate and balance the cash register and drawer daily.
• Utilize management software for billing, reporting, and project tracking.
• Maintain up-to-date product knowledge and manage order details for large projects.

Skills

Verbal communication

Customer service

Sales experience

Time management

Education

High school diploma or equivalent

Tools

Windows OS

Forklift experience

Job description

Foundation Building Materials (FBM) is seeking an Inside Sales professional to build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

As part of a nationwide distributor with Lowe's backing, FBM offers a full-time role with competitive pay and benefits. You will handle quotes, process orders, and support sales with accurate data and teamwork.