Inside Sales Specialist — Pre-Need & Family Care

Sci Corp; Crown Point (IN); On-site; USD 50,000 - 100,000; Full time

Job summary

Sci Corp in Crown Point, IN is hiring a Sales Professional to serve families by arranging at-need and pre-need cemetery plans. You will build trust, provide personalized service, and drive revenue.

The role requires evening/weekend availability and strong communication with clients. Responsibilities include lead generation, responding to inquiries, and collaborating with funeral staff to ensure high-quality service.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or equivalent education and experience.
• 1-2 years of customer service or sales experience preferred.
• Current state driver’s license with acceptable driving record.
• Insurance license if required by state/province.
• Pass internal presentation certification within thirty days of hire.

Responsibilities

• Prospect for leads and generate business with a daily 1–2 hour effort.
• Obtain referrals from families served and network to build relationships.
• Present information to families and referred clients; track activity levels.
• Respond to inquiries promptly with empathy and professionalism.
• Understand families’ needs and offer valuable solutions.
• Maintain contact to ensure satisfaction and follow through on requests.
• Build trust to earn referrals and educate on pre-planning benefits.
• Collaborate with funeral directors and staff to provide seamless service.

Skills

Customer service skills

Empathy and respect

Strong communication

Driving ability

Education

High school diploma or equivalent

1-2 years of college or equivalent

Job description

Sci Corp in Crown Point, IN is hiring a Sales Professional to serve families by arranging at-need and pre-need cemetery plans. You will build trust, provide personalized service, and drive revenue.

The role requires evening/weekend availability and strong communication with clients. Responsibilities include lead generation, responding to inquiries, and collaborating with funeral staff to ensure high-quality service.