Inside Sales Specialist - IT Solutions

WEI (Worldcom Exchange, Inc.); Salem (NH); On-site; USD 45,000 - 65,000; Full time

Job summary

WEI, based in Salem, NH, seeks an Inside Sales Representative to handle customer inquiries and act as the liaison between WEI's internal and external clients. The role requires a good technical aptitude and the ability to listen, understand, and provide solutions for client needs.

This is not a cold calling position. You will submit quotations, follow up on quotes, and help develop accounts while maintaining CRM data and coordinating with sales and engineering teams.

Qualifications

• 3-5 years of sales, sales support, and/or customer service experience.
• Proficient in Microsoft Office.
• Technical understanding of Enterprise Datacenter, Networking and Client Device Technologies.
• Strong communication, interpersonal and organizational skills.
• Experience at a VAR and/or Technology Company is a plus.
• Proficiency with CRM/Database tools is a plus.

Responsibilities

• Submit quotations with detailed product descriptions and delivery times.
• Follow up on quotes to discuss questions and timelines.
• Generate revenue by obtaining orders and developing accounts.
• Serve existing accounts and establish new accounts through daily planning.
• Submit orders by referring to price lists and literature.
• Highlight product features, quote prices, discuss terms, and prepare orders/reports.
• Maintain CRM prospect and forecast information.
• Interact with customers via phone and email.
• Maintain expert level product knowledge and application.
• Listen to and convey customer requirements.
• Provide status of ongoing projects and future projects.
• Demonstrate strong organization and follow-up.
• Adapt to a team-based work structure.

Skills

Sales experience

CRM skills

Microsoft Office

Datacenter knowledge

Networking knowledge

Client device tech

Communication

Education

Bachelor's Degree

Tools

CRM software

Microsoft Office

Job description

WEI, based in Salem, NH, seeks an Inside Sales Representative to handle customer inquiries and act as the liaison between WEI's internal and external clients. The role requires a good technical aptitude and the ability to listen, understand, and provide solutions for client needs.

This is not a cold calling position. You will submit quotations, follow up on quotes, and help develop accounts while maintaining CRM data and coordinating with sales and engineering teams.