Pre-Sales Solutions Consultant

WEI (Worldcom Exchange, Inc.); Salem (NH); On-site; USD 110,000 - 140,000; Full time

Job summary

WEI (Worldcom Exchange, Inc.) seeks a strategic Pre-Sales Solutions Consultant to own all technical aspects of sales campaigns. You will align customer requirements with WEI solutions, collaborate with internal experts and OEM partners, and guide design from discovery through a formal SOW.

The role emphasizes leadership in solution architecture, documentation, and effective communication to customers and management, while traveling up to 50% to support client engagements.

Qualifications

• 5+ years Pre-Sales experience preferred.
• Professional communication, presentation, analytical, and problem-solving skills.
• Experience leading as a technical lead in a sales campaign.
• Broad understanding of data center and IT solutions including storage, networking, compute, virtualization, data protection, cloud computing, end-user computing, and security.

Responsibilities

• Strategic Discovery & Solution Positioning: develop knowledge across WEI portfolio to position targeted solutions.
• Technical Design & Documentation: size/configure solutions; produce High-Level Designs, SOWs, BoMs.
• Communication: deliver technical presentations to internal/external audiences.
• Collaboration, Operations & Professionalism: work with cross-functional teams; provide accurate progress reports and KPIs.

Skills

Pre-Sales experience

Technical leadership

Solution engineering

Presentation skills

Customer relationship management

Storage

Networking

Cloud computing

Education

Bachelor's degree in CS/Engineering

Tools

PowerPoint

MS Office

Job description

WEI is a service and solution technology provider that focuses on building quality relationships with clients. Our sales and engineering teams work closely with our clients to optimize their environments and work efficiently by using cutting-edge technologies and best practices. Our clients benefit from our technical talents, value-added services, demonstration labs, knowledge transfer center, integration/testing labs, proof of concept labs and commitment to quality. From solution design through implementation, our sales and technical team will remain focused on providing unwavering support throughout the project.

WEI is your strategic IT partner delivering custom, innovative business technology solutions that deliver real business outcomes.

Overview

The Pre-Sales Solutions Team is responsible for providing technical solutions to new & existing customers including hardware infrastructure, software, cloud solutions, and customized service offerings designed to meet customer requirements and deliver value.

The Pre-Sales Solutions Consultant owns all technical aspects of assigned sales campaigns, including collaboration with other pre-sales and post-sales subject matter experts, the handoff to the consulting / services team, and reports to the Manager of Solutions Architecture. The Pre-Sales Solutions Consultant could be aligned to one or more specific Senior Account Manager sales to acts as a business partner in all sales campaign planning and account management duties in the for the clients assigned or managed by that sales team. The Solutions Consultant will also provide their expertise to other members of the Pre-Sales team as needed.

This role is responsible for actively driving and managing the pre-sales process directly with both WEI customers as well as external OEM's external partners along with both WEI's internal and external Sales team.

Pre-Sales Solutions Consultant will provide technical assistance and guidance during the sales process by identifying the customers technical and business requirements, mapping those requirements to WEI's Solutions and partnering with internal and OEM experts to design the ultimate solution and associated Bill of Materials and Statement of Work.

The ultimate goal for the Pre-Sales Solutions Consultant is to establish themself as the technical thought leader and trusted technical advisor for each of their clients.

Responsibilities

Strategic Discovery & Solution Positioning

• Expert Positioning: Develop and maintain deep knowledge across the WEI portfolio to expertly position targeted solutions to both business and technical customers.
• Business Consultation: Uncover customer business requirements and drivers to define strategies, provide contrasting alternative approaches, and convert high-level directives into high-value opportunities.
• Relationship Management: Build strategic, productive relationships internally and externally, acting as a professional and enthusiastic technical advisor to educate customers on features, functionality, and implementation.

Technical Design & Documentation

• Solution Engineering: Size and configure professional technical solutions within agreed-upon timeframes, ensuring an understanding of risks involved for both the customer and WEI.
• Design Artifacts: Develop and produce comprehensive technology solutions, including High-Level Designs (HLDs), Statements of Work (SOWs), and Bills of Materials (BoMs).
• Business Case Development: Create technical documentation and compelling proposals outlining cost savings, return on investment (ROI), and specific business benefits.

Communication

• Presentation Delivery: Create and confidently deliver technical presentations for internal audiences, external events, seminars, webinars, and partner meetings.
• Interpersonal Excellence: Utilize strong interpersonal skills to collaborate effectively across all levels of management with both technical and non-technical stakeholders.

Collaboration, Operations & Professionalism

• Cross-Functional Teamwork: Collaborate with other Pre-sales Specialists, Practice Managers, and Subject Matter Experts (Virtualization, Cloud, Network, Security) to create and present proposed solutions.
• Operational Rigor: Provide accurate management information, including activity reports, project forecasts, and KPIs, while adhering to all WEI Quality and Business Processes.
• Problem Solving: Apply strong analytical, troubleshooting, and judgment skills to resolve issues.
• Continuous Learning: Maintain the ability and desire to learn new technologies quickly.

Required Qualifications

• 5+ years Pre-Sales experience preferred.
• Professional communication, presentation, analytical, and problem-solving skills
• Experience working as a technical lead in a sales campaign.
• Demonstrated broad-based understanding of the following data center and IT solutions: storage, networking, compute, virtualization, data protection, data center management / automation, Public/Hybrid/Private cloud computing, end-user-computing, and security, coupled with subject matter expertise in at least one of these domains.
• Must be able to synthesize market trends and technical concepts to lead consultative discovery sessions, translating customer needs into strategic solution frameworks
• Ability to execute under pressure, leverage, and influence others to achieve results.
• Excellent interpersonal skills with strong presentation skills.
• Must be independent, self-motivated and possess a good attitude.
• Must be able to work well in both team and partner environments.
• Must be obsessed with customer service and satisfaction.

Preferred Qualifications

• Experience working at a Value Added Reseller (VAR)
• Deployment experience in one or more of the following IT solutions: storage, networking, compute, virtualization, data protection, data center management / automation, Public/Hybrid/Private cloud computing, end-user-computing, or security

Travel Requirements

• 50% travel (Mix of local and air)

Education And/or Certifications

• Bachelor's degree in computer science, engineering, or equivalent experience

EEOC Statement

WEI is an Equal Opportunity Employer: The Company believes that all persons are entitled to equal employment opportunity. The Company will not discriminate or tolerate discrimination against any employee or applicant because of race, color, creed, religion, genetic information, sex, sexual orientation, national origin, age, status with regard to public assistance, marital or veteran status, disability or any other characteristic protected by local, state or federal law.