Inside Sales Specialist – Growth & Weekday Schedule

Richards Building Supply; Winterville (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Holiday/bonus bonuses

Competitive hourly wage + OT potential

Fixed Mon-Fri schedule 7am-4pm

Health, dental, vision insurance with

401K with company match

Disability and accident insurance

Career advancement opportunities

Family-owned business culture

Job summary

Richards Building Supply in Winterville, NC is seeking an Inside Sales Representative to be the backbone of customer relationships, providing expert guidance to contractors and industry professionals. This full-time role offers a stable schedule (Mon-Fri, 7am-4pm), competitive pay with OT, bonuses, and comprehensive benefits, plus growth opportunities within a family-owned company.

You will advise customers, handle calls and in-person interactions, coordinate orders, and promote promotions and

Qualifications

• 2–3 years in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills; CRM experience a plus.
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus, but training is provided.
• Spanish-speaking is a strong advantage but not required.
• Willingness to travel overnight up to 10%.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Skills

Customer-facing experience

Multitasking

CRM experience

MS Office

Spanish language (advantage)

In-person/customer interactions

Tools

CRM software

MS Office

Job description

Richards Building Supply in Winterville, NC is seeking an Inside Sales Representative to be the backbone of customer relationships, providing expert guidance to contractors and industry professionals. This full-time role offers a stable schedule (Mon-Fri, 7am-4pm), competitive pay with OT, bonuses, and comprehensive benefits, plus growth opportunities within a family-owned company.

You will advise customers, handle calls and in-person interactions, coordinate orders, and promote promotions and