Inside Sales Pro — Build Customer Relationships & Growth

Richards Building Supply; Winston-Salem (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

20 paid days off

Medical, dental, and vision insurance

401K with company match

Disability and accident insurance

Bonuses and holiday incentives

Career growth opportunities

Family-owned and team-oriented culture

Job summary

Richards Building Supply in Winston-Salem, NC is seeking an Inside Sales Representative. This full-time role focuses on building and nurturing contractor relationships, processing orders, and driving sales through excellent customer service.

You will partner with Outside Sales, educate customers on promotions, manage inventory, and coordinate transfers while maintaining accurate records and payments. Training is provided, with opportunities for bonuses and career growth.

Qualifications

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus, but training is provided.
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Skills

Customer-facing

Microsoft Office

CRM experience

Multitasking

Industry knowledge

Spanish language

Travel up to 10%

Tools

Microsoft Office

CRM

Job description

Richards Building Supply in Winston-Salem, NC is seeking an Inside Sales Representative. This full-time role focuses on building and nurturing contractor relationships, processing orders, and driving sales through excellent customer service.

You will partner with Outside Sales, educate customers on promotions, manage inventory, and coordinate transfers while maintaining accurate records and payments. Training is provided, with opportunities for bonuses and career growth.