Inside Sales Specialist - Grow Accounts (Employee-Owned)

The Kendall Group, Inc.; Montgomery (AL); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

The Kendall Group is seeking an Inside Sales Representative to join our Kendall Electric sales team in a fast-paced environment. The role emphasizes building relationships, understanding customer needs, and closing sales.

You will communicate with customers and vendors, process orders, and participate in product training. Ideal candidates have 2 years of customer service or sales experience, strong communication skills, and proficiency with Microsoft Office and ERP systems.

Formación

• 2 years’ customer service, sales or distribution experience
• HS diploma or GED
• Proficiency in Microsoft Office; experience with ERP or computer systems
• Excellent verbal and written communication skills
• Ability to work cross-functionally in a fast-paced environment
• Strong negotiation and relationship-building abilities
• Detail-oriented with strong organizational skills
• Willingness to travel occasionally to branches or events

Responsabilidades

• Maintain a positive, empathetic, and professional attitude toward customers
• Respond promptly to customer inquiries
• Communicate with customers and vendors through various channels
• Acknowledge and resolve customer complaints
• Participate in sales and product training sessions
• Process orders and quotes in business system
• Provide vendor portal assistance to customers
• Maintain records of customer interactions, transactions, comments, and complaints
• Explain and articulate product features and applications
• Make recommendations to customers for product selections
• Make outbound calls to customers and follow up on quotes and leads
• Understand customers’ needs and identify sales opportunities
• Maintain a database of current and potential customers
• Close sales and achieve sales targets

Conocimientos

Customer service

Sales

Communication

Teamwork

Educación

HS diploma or GED

Herramientas

Microsoft Office

ERP/Computer systems

Descripción del empleo

The Kendall Group is seeking an Inside Sales Representative to join our Kendall Electric sales team in a fast-paced environment. The role emphasizes building relationships, understanding customer needs, and closing sales.

You will communicate with customers and vendors, process orders, and participate in product training. Ideal candidates have 2 years of customer service or sales experience, strong communication skills, and proficiency with Microsoft Office and ERP systems.