Employee-Owned Inside Sales Specialist – Growth & Training

Kendall Group; Columbus (OH); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Kendall Electric in Columbus, OH is seeking an Inside Sales Representative to support customers and vendors, process orders, and help close sales. This role reports to the Inside Sales Manager and requires strong communication and relationship-building skills.

You will work in a fast-paced office environment, use ERP and CRM systems, and contribute to meeting sales targets while providing outstanding customer service. Prior experience in electrical supply is a plus.

Qualifications

• 2 years' customer service, sales or distribution experience.
• HS diploma or GED required; associate or bachelor's degree preferred.
• Proficiency in Microsoft Office and ERP systems; strong communication skills.

Responsibilities

• Maintain positive, empathetic, and professional attitude toward customers.
• Process orders and quotes in business system; provide vendor portal support.
• Respond promptly to customer inquiries and resolve complaints.
• Close sales and achieve sales targets; build customer relationships.
• Maintain records of interactions, transactions, and feedback; coordinate with teams.

Skills

Customer service

Sales

ERP

Microsoft Office

Communication skills

Education

HS diploma or GED

Associate or bachelor's degree (preferred)

Tools

Eclipse ERP

CRM software

Job description

Kendall Electric in Columbus, OH is seeking an Inside Sales Representative to support customers and vendors, process orders, and help close sales. This role reports to the Inside Sales Manager and requires strong communication and relationship-building skills.

You will work in a fast-paced office environment, use ERP and CRM systems, and contribute to meeting sales targets while providing outstanding customer service. Prior experience in electrical supply is a plus.