Employee-Owned Inside Sales Specialist

The Kendall Group; Columbus (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

The Kendall Group in Columbus, OH is seeking an Inside Sales Representative to join its Kendall Electric sales team. You will communicate with customers and vendors, process orders, and close sales while building lasting relationships. This role requires strong communication, problem solving, and the ability to work cross-functionally.

Travel is occasional; ERP experience is a plus. The company values employee ownership and offers diverse growth opportunities.

Qualifications

• 2 years' customer service, sales or distribution experience
• HS diploma or GED required; associate or bachelor's degree preferred
• Proficiency in Microsoft Office; experience with ERP or computer systems a plus
• Excellent written and verbal communication; ability to manage multiple requests in a fast-paced environment

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers
• Respond promptly to customer inquiries and provide timely quotes
• Communicate with customers and vendors through various channels
• Acknowledge and resolve customer complaints and follow up on leads
• Process orders and quotes in the business system; provide vendor portal assistance
• Close sales and achieve sales targets; maintain records of interactions and transactions

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Negotiation skills

Education

HS diploma or GED

Associate or bachelor's degree

Tools

ERP system

Microsoft Office

Job description

The Kendall Group in Columbus, OH is seeking an Inside Sales Representative to join its Kendall Electric sales team. You will communicate with customers and vendors, process orders, and close sales while building lasting relationships. This role requires strong communication, problem solving, and the ability to work cross-functionally.

Travel is occasional; ERP experience is a plus. The company values employee ownership and offers diverse growth opportunities.