Employee-Owned Inside Sales Specialist

Galloup; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

The Kendall Group is seeking an Inside Sales Representative to join our sales team. Reporting to the Location Manager, this role develops new leads, maintains customer relationships, communicates with customers and vendors, and helps close sales.

You will handle orders, quotes, and product information, keep records of interactions, and stay current on our product offerings. Ideal candidates have 2 years in distribution or customer service, a HS diploma, and strong Microsoft Office skills.

Qualifications

• 2 years distribution or customer service experience.
• HS diploma or GED.
• Proficiency in Microsoft Office.
• Highly organized and detail oriented; ability to multi-task.
• Strong interpersonal and written/verbal communication skills.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries.
• Communicate with customers and vendors through various channels.
• Process orders, quotes, customer and vendor portals, and requests.
• Close sales and achieve sales targets.
• Maintain a database of current and potential customers.

Skills

Customer service

Microsoft Office

Communication

Organization

Education

HS diploma or GED

Tools

Salesforce

Epicor

Solar Eclipse

Job description

The Kendall Group is seeking an Inside Sales Representative to join our sales team. Reporting to the Location Manager, this role develops new leads, maintains customer relationships, communicates with customers and vendors, and helps close sales.

You will handle orders, quotes, and product information, keep records of interactions, and stay current on our product offerings. Ideal candidates have 2 years in distribution or customer service, a HS diploma, and strong Microsoft Office skills.