Inside Sales Pro - Employee-Owned, Growth & Impact

The Kendall Group, Inc.; North Carolina; Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

The Kendall Group, Inc. is seeking an Inside Sales Representative to join the Kendall Electric sales team in a dynamic, customer-focused role.

You will communicate with customers and vendors, understand needs, build relationships, and drive sales through effective order processing and quotes. The role requires 2 years of customer service or sales experience, proficiency with Microsoft Office and ERP systems, plus excellent verbal and written communication.

Qualifikationen

• 2 years’ customer service, sales or distribution experience
• Proficiency in Microsoft Office; experience with ERP or computer systems
• Excellent work ethic; good verbal and written communication skills
• Ability to work cross-functionally in a fast-paced environment
• Strong communication and negotiation skills

Aufgaben

• Maintain a positive, empathetic, and professional attitude toward customers
• Respond promptly to customer inquiries
• Communicate with customers and vendors through various channels
• Acknowledge and resolve customer complaints
• Process orders and quotes in business system
• Provide vendor portal assistance to customers
• Maintain records of customer interactions and transactions
• Close sales and achieve sales targets

Kenntnisse

Customer service

Sales

Communication

Relationship building

Problem solving

Teamwork

Priority setting

Ausbildung

HS diploma or GED

Associate or bachelor’s degree

Tools

Microsoft Office

ERP systems

Eclipse ERP

Jobbeschreibung

The Kendall Group, Inc. is seeking an Inside Sales Representative to join the Kendall Electric sales team in a dynamic, customer-focused role.

You will communicate with customers and vendors, understand needs, build relationships, and drive sales through effective order processing and quotes. The role requires 2 years of customer service or sales experience, proficiency with Microsoft Office and ERP systems, plus excellent verbal and written communication.