Inside Sales Specialist – Great Benefits & Growth

Pool Corporation; Atlanta (GA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

PTO and holidays

Life Insurance

Parental Leave

Tuition reimbursement

Employee stock purchase plan

Job summary

POOLCORP is hiring an Inside Sales Associate in Atlanta, GA. You will assist customers at the counter and over the phone, answer product questions, process orders, and help ensure a smooth sales and pickup experience.

You will build relationships with customers while supporting showroom and basic warehouse operations. The role suits someone who enjoys helping customers, learning products, and working in a hands-on team.

Qualifications

• Excellent customer service attitude and comfortable interacting directly with customers for most of the day.
• Strong computer skills, including basic computer systems and MS Office.
• Ability to safely move products weighing up to 100 lbs. using a dolly.

Responsibilities

• Assists walk-in and phone customers with product questions, orders, and service needs.
• Accurately enters sales orders, generates invoices, and processes payments or credit authorizations according to company policy.
• Recommend products and solutions based on customer needs and product availability.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer’s warranty policy and customer needs.
• Provides an estimated date of delivery to the customer based on knowledge of the vendor’s production and delivery schedules.
• Pulls, stages, and distributes customer orders efficiently, including occasional use of an RF scanner.
• Restocks and replenishes showroom merchandise to maintain product availability and presentation.
• Cross-trains in receiving, shipping, and general warehouse duties to support overall branch operations.

Skills

Customer service

MS Office

Communication

Education

High school diploma or GED

Tools

RF scanner

Job description

POOLCORP is hiring an Inside Sales Associate in Atlanta, GA. You will assist customers at the counter and over the phone, answer product questions, process orders, and help ensure a smooth sales and pickup experience.

You will build relationships with customers while supporting showroom and basic warehouse operations. The role suits someone who enjoys helping customers, learning products, and working in a hands-on team.