Inside Sales & Showroom Specialist

Poolcorp; Norcross (GA); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) with generous match

13 days PTO + 8 holidays

Life Insurance

Paid Parental Leave

Tuition education programs

Employee stock purchase plan

Employee discounts

Job summary

POOLCORP is hiring an Inside Sales Associate in Norcross, GA to assist customers at the counter and over the phone, answer product questions, process orders, and help ensure a smooth sales and pickup experience.

You will build strong customer relationships while supporting showroom and basic warehouse operations, in a fast-paced team environment. Competitive pay plus benefits and growth opportunities await.

Qualifications

• Must be 18 years of age or older.
• Excellent customer service attitude and comfortable interacting directly with customers for most of the day.
• Strong computer skills, including the ability to use basic computer systems and MS Office.
• Ability to safely move products weighing up to 100 lbs. using equipment such as a dolly.
• Preferred: High school diploma or GED, 1+ years of related inside sales experience, Familiarity with pool supplies, parts, chemicals, or pool construction/maintenance.

Responsibilities

• Assists walk-in and phone customers with product questions, orders, and service needs.
• Accurately enters sales orders, generates invoices, and processes payments or credit authorizations according to company policy.
• Recommend products and solutions based on customer needs and product availability.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Provides an estimated date of delivery to the customer based on knowledge of the vendor’s production and delivery schedules.
• Pulls, stages, and distributes customer orders efficiently, including occasional use of an RF scanner.
• Restocks and replenishes showroom merchandise to maintain product availability and presentation.
• Cross-trains in receiving, shipping, and general warehouse duties to support overall branch operations.

Skills

Customer service

MS Office

Counter sales

Education

High school diploma or GED

1+ years inside sales experience

Tools

RF scanner

Job description

POOLCORP is hiring an Inside Sales Associate in Norcross, GA to assist customers at the counter and over the phone, answer product questions, process orders, and help ensure a smooth sales and pickup experience.

You will build strong customer relationships while supporting showroom and basic warehouse operations, in a fast-paced team environment. Competitive pay plus benefits and growth opportunities await.