Inside Sales Specialist – Employee-Owned Growth

The Kendall Group; Kalamazoo (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

The Kendall Group in Kalamazoo, MI is seeking an Inside Sales Representative to join our Sales team. You will maintain positive relationships with customers, develop new leads, communicate with customers and vendors, and work toward smoothly closing sales.

The role emphasizes exceptional customer service, product knowledge, and the ability to manage multiple tasks in a fast-paced environment while contributing to annual targets.

Qualifications

• High school diploma or GED required.
• 2 years of distribution or customer service experience.
• Proficiency in Microsoft Office.
• Highly organized and detail-oriented; able to multi-task.
• Strong interpersonal, written and verbal communication skills.

Responsibilities

• Maintain positive relationships with customers.
• Develop new leads and communicate with customers and vendors.
• Process orders, quotes, and portal requests.
• Close sales and achieve targets.
• Explain product features and applications.
• Keep records of interactions and follow up on leads.

Skills

Customer service

Relationship building

Communication skills

Active listening

Problem solving

Organization

Multitasking

Sales mindset

Negotiation

Education

HS diploma or GED

Associate degree

Bachelor's degree

Tools

Microsoft Office

Salesforce

Epicor

Solar Eclipse

Job description

The Kendall Group in Kalamazoo, MI is seeking an Inside Sales Representative to join our Sales team. You will maintain positive relationships with customers, develop new leads, communicate with customers and vendors, and work toward smoothly closing sales.

The role emphasizes exceptional customer service, product knowledge, and the ability to manage multiple tasks in a fast-paced environment while contributing to annual targets.