Inside Sales Pro — Employee-Owned Growth Path

Galloup; Warsaw (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

The Kendall Group is seeking an Inside Sales Representative to join our sales team in Indiana. You will build relationships with customers, understand needs, and guide them through the sales process to close deals.

The role emphasizes communication, product knowledge, and a proactive approach to meeting targets. Ideal candidates bring 2+ years of customer service or sales experience, HS diploma or GED, and proficiency in Microsoft Office with ERP familiarity.

Qualifications

• 2 years of customer service or sales experience.
• HS diploma or GED required.
• Proficiency in Microsoft Office; experience with ERP or computer systems.
• Strong written and verbal communication; able to work cross-functionally.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries.
• Communicate with customers and vendors through various channels.
• Acknowledge and resolve customer complaints.
• Participate in sales and product training sessions.
• Process orders and quotes in business system.
• Provide vendor portal assistance to customers.
• Maintain records of customer interactions, transactions, comments, and complaints.
• Coordinate with colleagues, customers, and vendors as necessary.
• Explain product features and applications.
• Make recommendations for product selections.
• Make outbound calls to customers and follow up on quotes and leads.
• Identify sales opportunities; maintain database of customers.
• Provide customer product submittal sheets and track progress.
• Close sales and achieve targets.
• Perform other duties and projects as assigned.

Skills

Customer service

Sales experience

Communication skills

Cross-functional collaboration

Education

HS diploma or GED

Tools

Microsoft Office

ERP systems

Job description

The Kendall Group is seeking an Inside Sales Representative to join our sales team in Indiana. You will build relationships with customers, understand needs, and guide them through the sales process to close deals.

The role emphasizes communication, product knowledge, and a proactive approach to meeting targets. Ideal candidates bring 2+ years of customer service or sales experience, HS diploma or GED, and proficiency in Microsoft Office with ERP familiarity.