Employee-Owned Inside Sales Specialist - Growth & Impact

The Kendall Group, Inc.; Kalamazoo (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

The Kendall Group seeks an Inside Sales Representative to support customers, develop new leads, and close sales from its Kalamazoo, MI office. You will maintain positive relationships with customers and vendors, process orders and quotes, and collaborate with colleagues to deliver a smooth sales experience.

You will communicate needs, provide product information, and help drive sales targets while keeping accurate records and staying current on product offerings.

Qualifications

• 2 years’ distribution or customer service experience.
• Education: HS diploma or GED.
• Proficiency in Microsoft Office.

Responsibilities

• Maintain positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries and communicate with customers and vendors.
• Process orders, quotes, customer and vendor portals, and requests.
• Acknowledge and resolve customer complaints.
• Close sales and achieve sales targets.

Skills

Service Excellence

Results

Action Oriented

Accountability and Responsibility

Understanding Others

Listening

Problem Solving

Teamwork and Collaboration

Priority Setting

Education

HS diploma or GED

Tools

Microsoft Office

Salesforce

Epicor

Solar Eclipse

Job description

The Kendall Group seeks an Inside Sales Representative to support customers, develop new leads, and close sales from its Kalamazoo, MI office. You will maintain positive relationships with customers and vendors, process orders and quotes, and collaborate with colleagues to deliver a smooth sales experience.

You will communicate needs, provide product information, and help drive sales targets while keeping accurate records and staying current on product offerings.