Inside Sales Specialist - Electrical Distribution

US-Electrical-Services-2; Town of Mount Pleasant (NY); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

401(k) matching

Company-paid Life Insurance + (AD&D)

Supplemental Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Voluntary Benefits including identity盗

Job summary

Monarch Electric Supply, affiliated with USESI, seeks an Inside Sales Associate to handle inquiries, quotes, and order processing with accuracy and urgency. The role supports outside sales, tracks orders, and builds customer relationships in a fast-paced environment.

Applicants should have at least a high school diploma, 2+ years in inside sales or service, and proficiency with MS Office; familiarity with Eclipse or Solar ERP is a plus. Full-time role in Hawthorne, NY with competitive benefits.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years in inside sales, customer service, or electrical distribution.
• Proficiency in Microsoft Office; Eclipse or Solar ERP preferred.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow-ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Skills

Communication

Organizational skills

Problem solving

Teamwork

Multi-tasking

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Eclipse

Solar ERP

Job description

Monarch Electric Supply, affiliated with USESI, seeks an Inside Sales Associate to handle inquiries, quotes, and order processing with accuracy and urgency. The role supports outside sales, tracks orders, and builds customer relationships in a fast-paced environment.

Applicants should have at least a high school diploma, 2+ years in inside sales or service, and proficiency with MS Office; familiarity with Eclipse or Solar ERP is a plus. Full-time role in Hawthorne, NY with competitive benefits.