Inside Sales Specialist — Electrical Distribution Team

U.S. Electrical Services, Inc.; New Rochelle (NY); On-site; USD 34,000 - 45,000; Full time

Job summary

U.S. Electrical Services, Inc. in New Rochelle, NY is seeking an Inside Sales Associate to handle inquiries, quotes, and order processing for customers by phone and email.

You’ll support outside sales, track orders, and maintain strong customer relationships while coordinating with credit, warehouse, and counter sales to ensure accuracy and timely delivery. Requires a high school diploma, 2+ years in inside sales or related roles, and proficiency with Microsoft Office; familiarity with Eclipse

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
• Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
• Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.
• Onsite work required.

Responsibilities

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow-ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Skills

Communication skills

Organizational skills

Problem-solving

Teamwork

Math basics

Education

High school diploma

Tools

Microsoft Office

Eclipse ERP

Solar ERP

Job description

U.S. Electrical Services, Inc. in New Rochelle, NY is seeking an Inside Sales Associate to handle inquiries, quotes, and order processing for customers by phone and email.

You’ll support outside sales, track orders, and maintain strong customer relationships while coordinating with credit, warehouse, and counter sales to ensure accuracy and timely delivery. Requires a high school diploma, 2+ years in inside sales or related roles, and proficiency with Microsoft Office; familiarity with Eclipse