Inside Sales Specialist — Electrical Distribution

US-Electrical-Services-2; Asbury Park (NJ); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Matching 401(k)

Company-paid Life Insurance + (AD&D)

Supplemental Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Voluntary Benefits including identity

Job summary

U.S. Electrical Services, Inc.

(USESI) is seeking a motivated Inside Sales Associate through Monarch Electric Supply to join a team that spans 150 locations and 2,000+ employees, delivering reliable electrical distribution services from coast to coast. The role involves answering customer inquiries, preparing quotes, assisting outside sales, tracking orders, and maintaining strong relationships; you will work with credit, warehouse and counter sales to improve efficiency in a fast-paced,

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
• Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
• Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.

Responsibilities

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow-ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Skills

Communication

Microsoft Office

Problem solving

Teamwork

Education

High school diploma or equivalent

2+ years inside sales experience

Tools

Microsoft Office

Eclipse

Solar ERP

Job description

U.S. Electrical Services, Inc.

(USESI) is seeking a motivated Inside Sales Associate through Monarch Electric Supply to join a team that spans 150 locations and 2,000+ employees, delivering reliable electrical distribution services from coast to coast. The role involves answering customer inquiries, preparing quotes, assisting outside sales, tracking orders, and maintaining strong relationships; you will work with credit, warehouse and counter sales to improve efficiency in a fast-paced,