Inside Sales Associate

US-Electrical-Services-2; Town of Mount Pleasant (NY); Sur place; USD 33 000 - 47 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Company-paid Life Insurance + (AD&D)

Supplemental Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Voluntary Benefits including identity盗

Résumé du poste

Monarch Electric Supply, affiliated with USESI, seeks an Inside Sales Associate to handle inquiries, quotes, and order processing with accuracy and urgency. The role supports outside sales, tracks orders, and builds customer relationships in a fast-paced environment.

Applicants should have at least a high school diploma, 2+ years in inside sales or service, and proficiency with MS Office; familiarity with Eclipse or Solar ERP is a plus. Full-time role in Hawthorne, NY with competitive benefits.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years in inside sales, customer service, or electrical distribution.
• Proficiency in Microsoft Office; Eclipse or Solar ERP preferred.
• Excellent communication, organizational, and problem-solving skills.

Responsabilités

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow-ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Connaissances

Communication

Organizational skills

Problem solving

Teamwork

Multi-tasking

Customer service

Formation

High school diploma or equivalent

Outils

Microsoft Office

Eclipse

Solar ERP

Description du poste

Empower your Future at One of the Nation's Leading Independent Electrical Distributors!

At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.

Monarch Electric Supply, an affiliate of USESI, is looking for a motivated and enthusiastic Inside Sales Associate to join our team.

Key Responsibilities:

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow-ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Qualifications and Skills:

• High school diploma or equivalent required.
• Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
• Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
• Excellent communication, organizational, and problem-solving skills.Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
• Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.

Benefits:
At USESI, we believe that our benefits should make a difference--to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

• Matching 401(k)
• Company-paid Life Insurance + (AD&D)
• Supplemental Life Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of Voluntary Benefits including identity theft

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

If you need an accommodation to apply for a job, please contact the Human Resources department at [e-mail].

Location(s)

12 Skyline Drive, Hawthorne , New York 10532 , United States

Pay Range

$28.85 per hour

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please call 860.522.3232 or send an email to [e-mail] .

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.