Inside Sales Associate – Electrical Distribution, Great Benefits

US-Electrical-Services-2; Monroe Township (NJ); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Matching 401(k)

Company-paid Life Insurance + (AD&D)

Supplemental Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Voluntary Benefits including identity盗

Job summary

Monarch Electric Supply, an affiliate of USESI, is seeking an Inside Sales Associate in Monroe Township, NJ. The role involves responding to inquiries, processing orders, and providing quotes while supporting outside sales and coordinating with internal teams.

Minimum 2 years in inside sales or related field is required; proficiency with Microsoft Office and ERP systems is preferred. Excellent communication and multitasking abilities are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
• Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
• Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.

Responsibilities

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow-ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Skills

Inside Sales Experience

Customer Service

Communication Skills

Organizational Skills

Problem-Solving

Team Collaboration

Math Skills

Lift 25 lbs

Education

High school diploma or equivalent

Tools

Microsoft Office

Eclipse

Solar ERP

Job description

Monarch Electric Supply, an affiliate of USESI, is seeking an Inside Sales Associate in Monroe Township, NJ. The role involves responding to inquiries, processing orders, and providing quotes while supporting outside sales and coordinating with internal teams.

Minimum 2 years in inside sales or related field is required; proficiency with Microsoft Office and ERP systems is preferred. Excellent communication and multitasking abilities are essential.